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Thread: 06 SS/SC Not Connecting?

  1. #1
    Potential Tuner
    Join Date
    Apr 2008
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    06 SS/SC Not Connecting?

    I know there a numerous posts on this same topic but i still cannot connect. The software worked for about 36 hours now it will not connect. Some people can use the scanner but not the editor. I CANNOT use either. I have uninstalled and reinstalled and still nothing. There is definately something wrong or i am not doing something correct because even after uninstalling and deleting
    VCM SUITE.cfg file it never asks me for my application key.

    When plugged in the green light on MPVI is on and the busy light is flashing.
    I have gotten allerts saying: Verify cable is connected and key is in Run Position
    Also: VCM get info failed.
    Verify it is connected properly and vehicle diagnostic port has power.
    Also: Validate cable license F0

    Same goes for the scanner mode.
    I try to connect and it get the alert:
    "Unable to get VCM Information.
    Verify cable is connected and key is in RUN position."

    Ideas?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    28,268
    Can you please send me a vcm suite infolog while not connected to the vehicle but connected to your interface to bill at hptuners.com

    -Bill
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    HP Tuners Owner Keith@HPTuners's Avatar
    Join Date
    Sep 2002
    Location
    Chicago, IL
    Posts
    6,395
    Are you using Vista?

    In Vista, even if you delete that vcm suite.cfg file from the program directory, vista still uses a cached copy of that file that it copied to a seperate folder for compatability..

    This is changed in the latest beta, and may help.

    In the latest beta, all config files and such are stored in the my documents folder.
    We got this guy Not Sure, ...

  4. #4
    Potential Tuner
    Join Date
    Apr 2008
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    Thanks for the help guys.