New update has messed up my tune

[PSYKOSTEVO]

Last week I downloaded the New Update (2.22?) and now HPTuners can not open my tune file, or successfully read it from my car. The car has been tuned exclusively with HPTuners and not any other software but it still asks me to repair checksum and then it fails. When I try to open file it fails.

This is very frustrating, and I need some assistance. I may be able to flash another tune on there but I have not tried. I WANT that tune that I have on there, and I have no way of accessing it either from the car or the computer after this new update.

[Bill@HPTuners]

Last week I downloaded the New Update (2.22?) and now HPTuners can not open my tune file, or successfully read it from my car. The car has been tuned exclusively with HPTuners and not any other software but it still asks me to repair checksum and then it fails. When I try to open file it fails.

This is very frustrating, and I need some assistance. I may be able to flash another tune on there but I have not tried. I WANT that tune that I have on there, and I have no way of accessing it either from the car or the computer after this new update.

Please send me a vcm suite infolog while connected to the vehicle, the file that opens with previous versions but does not open now with 2.22 to support at hptuners.com

Thanks,
Bill

[Mep_q8]

I'm getting the same problem with the Ford truck. Even when I just open a previous file it says "Unable to Open file. File Failed validation check."

[Bill@HPTuners]

I'm getting the same problem with the Ford truck. Even when I just open a previous file it says "Unable to Open file. File Failed validation check."

Please send me a vcm suite infolog while connected to the vehicle, the file that opens with previous versions but does not open now with 2.22 to support at hptuners.com

Thanks,
Bill

[PSYKOSTEVO]

I can't even open the file to begin with, so how am I supposed to get an infolog of it? This is what it shows me when I open it.

[Bill@HPTuners]

http://www.hptuners.com/help/index.h...mersupport.htm

[PSYKOSTEVO]

I still have to do this. I have just been busy tuning other cars. I will hope to send this to you guys this week. I don't want to lose this tune I have.