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Thread: Trying to purchase credits

  1. #1
    Potential Tuner
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    Dec 2008
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    Trying to purchase credits

    I just bought a 99 Trans Am and purchased HP tuners from the owner as well. I have the cable and have downloaded VCM editor from the website. I'm trying to purchase credits from my vehicle, but I do not have the option in my customer center to purchase credits. On the right side of the screen I have a box that says Download Current Build and Latest Announcements. I do not have the box that says anything about my account credits. When I click on order upgrades I only have the option to purchase Serial Interface GM Lisense Addition and Single Vehicle VCM Enhancement License for $199. I dont see anywhere that I can purchase credits for my vehicle. The previous owner said he had never used the program, said he didn't own the car long enough to play with it. Am I missing something?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Its because you have a serial interface which is not on a credits based system & never was designed for that capability.

    -Bill
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner
    Join Date
    Dec 2008
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    What can I do then? The cable I have says VCM Suite Enhanced I/O v2.0 on it.

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    If you are purchasing a license or vcm enhancement simply follow the steps on your customer login page.

    -Bill
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"