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Thread: usb and connection problems.

  1. #1
    Advanced Tuner redhotjamedjimi's Avatar
    Join Date
    Dec 2006
    Location
    Philadelphia, PA
    Posts
    352

    usb and connection problems.

    Ive had my hptuners for years and over hte last couple it has had real bad usb connection. I took it upon myself to install a new usb connector. This seemed to improve my connection but wasnt my problem it turns out. The problem was the cicuit board wouldnt fit right in the plastic box for some reason. Now the editor has no problem connection and writing/reading. But the scanner has a hard time saying connected and connecting. Can anyone give me some advice to improve my situation? I was not sure about warranty etc. probably just voided it anyway. i am very electronic capable so please any advice is fine. Thank you.
    2006 SS Cobalt SC
    Stage 2 ZZP Cams
    Headers, 3.0" Full ZZP Exhaust
    60lb inj. Intake.
    2.8 Pulley
    72# Lb. Supertech Springs
    LNF Ext Valves and lashers
    Cobre H/E, option B.
    Torque Damper
    HPTuned.
    Bitchin'
    .

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
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    28,282
    I can have you send the interface in for inspection/repairs, just contact support at hptuners.com to get the ball rolling.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"