Serious Newb here so I applogize in advance for the question!
My B Chanel loads fine but A will not load properly regarding USB port configuration.
I have uninstalled and reinstalled a few times with the same message.
My CD is in the drive and seems to be trying to properly update but with no success. Any suggestions on how to get started as I am excited to learn!
Thanks!
Try installing the drivers on a different pc to determine if its a pc related issue or hardware related.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Thank You Bill,Originally Posted by Bill@HPTuners
Will Do!
Hi Bill,
Still no luck attempting to load on another PC. I get the following message; CODE 39 Windows found driver softward for your devise but encountered an error while attempting to install it.
HP Tuners MPVI Channel B
Windowns cannot load the device driver for this hardward. The driver may be corrupted or missing (Code 39)
If you know the manufacturer of your devise, you can visit its website and check the support section for driver software.
Thank You in Advance,
Ed
Ah ha, you didn't state you were running windows vista 64 bit
You will need to use the new drivers we posted in this thread http://www.hptuners.com/forum/showth...t=22646&page=4
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Bill,
Ok I feel like I know you now!
I have uninstalled everything and reinstalled with new drivers on my desk top for Vista 64. As soon as I plug in the USB to connect, the drivers attempt to install but again get kicked back, now with both an A and B message to contact software provider, download unsuccessful.
Any suggestions? Can I get a new CD that will help this loading. I have yet to use any credits or get off the ground.
Thank You,
Ed
Ah ha, you didn't state you were running windows vista 64 bit
You will need to use the new drivers we posted in this thread http://www.hptuners.com/forum/showth...t=22646&page=4
Bill,
One more thought, can you email me the correct drivers to make sure I am referencing the right ones? I have tried so many times that I am afraid my computer is still picking the old ones as I have installed and deleted so many times.
Ed
Chances it's the CD are highly unlikely. And you can just download the suite and have the latest.
I have Vista x64 and it all went without a single hitch.
The "download unsuccessful" messages has me thinking you are not directing it to the drivers location on your system but asking it to search the Webb for them.
If it were searching for the drivers on a local disc location it would not return that kind of message if it could not find them.
Try it again. Select the option that lets you choose where to look. You'll get it.
Hi,
Thank you for the advise. Can you direct me to the exact link for the new drivers. There are so many I am confused on which one is for Vista 64,
Ed
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
you MUST uninstall the old drivers completely as outlined in the thread I posted for vista to even SEE the new ones(another wonderful part of vista)
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
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