MPVI Unable to locate VCM error with Scanner or Editor

[mecanicman]

Glad to hear! Going to be out for any of the events left this year? maybe the likely last event ever in Calgary street car shoot out on sept. 23?

[EDISKRAD EHT]

I'll be making it to the track for sure, but not Calgary's shootout. My daughter's birthday party is on the 24th, so I'll be getting everything ready for that the day before.

[Crisdg@KHP]

did you have the laptop charging via the cig lighter when you had the interface hooked up to the laptop?

i did and whenever i unplugged i was able to read my scanner. It did that for a few days. now it doesn't want to work.
Im having the same problem. "Unable to locate VCM" the thing it that it only does it on gen IV vehicles like 07 and up chevy silverado. i go to a 04 silverado at that same moment and works perfectly on that one. Ive tried several Gen IV trucks and it doesn't work. my laptop is not fully charge in any of them. would that cause any problem??

[Crisdg@KHP]

anyone ??

[Bill@HPTuners]

email support.