While trying to load file from computer to vehicle.
All goes well UNTIL Preparing VCM ---- FAILED. I have had no problems for over a year with same vehicle. I have rebooted computer, un plugged all cables, etc. and re -tried dozens of times with same message. I have tried to load other recent files with same FAILED results.
Please help. I’m stranded
I tried to send .hpt file but was unable to upload.