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Thread: What is wrong when I get an "Unable to create log" message?

  1. #1
    Advanced Tuner
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    What is wrong when I get an "Unable to create log" message?

    I haven't used my scanner in a while and I plugged it up yesterday and I got the popup window that says "unable to create log". Any ideas on where I should look?
    2016 GMC Sierra 1500 6.2L

  2. #2
    Advanced Tuner
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    Anyone?
    2016 GMC Sierra 1500 6.2L

  3. #3
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    No idea, maybe you are running a beta version with a bug in it, thats the only thing I can think of.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  4. #4
    Advanced Tuner
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    I sent support an email. Do I need a newer beta?
    2016 GMC Sierra 1500 6.2L

  5. #5
    Advanced Tuner
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    Thank you for the assistance Bill!
    2016 GMC Sierra 1500 6.2L

  6. #6
    Senior Tuner
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    I'm getting the same error. Just shot you an email, Mr. Bill.

    99LS1SS, I'm sending you a PM. You mind uploading the beta you have that fixed it and shooting me a link to download it? I'm on the dyno right now w/ a 2010 Camaro, and the customers are waiting on me to finish.
    Formerly known as RWTD

    Toys: '22 Tesla Model S Plaid / '20 Chevy Duramax / ?20 Sea-Doo RXT-X (2)

  7. #7
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    I replied to your PM.
    2016 GMC Sierra 1500 6.2L

  8. #8
    Advanced Tuner gman4dx266's Avatar
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    Bump! Im getting this with the latest beta now. What should I do? I uninstalled and went back to 2.22 and nothing really works correctly in the scanner; gauges dont come up, logs wont save, etc.

  9. #9
    HP Tuners Support
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    Quote Originally Posted by gman4dx266 View Post
    Bump! Im getting this with the latest beta now. What should I do? I uninstalled and went back to 2.22 and nothing really works correctly in the scanner; gauges dont come up, logs wont save, etc.
    Email support with all beta issues.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"