Over the next few days you will all notice 2.0 downloads on your customer login page.
Uninstall 1.x first
Make sure you uninstall VCM Suite 1.x BEFORE you install 2.x. 1.x and 2.x are completely different software engines. 2.x software uses nothing from the 1.x installers or its CD.
Be Patient
If you see that others have received their download and you haven't yet, do NOT e-mail us.. please wait a few days for us to get around to you.
Post First
E-mailing us will NOT expedite this process, it will only slow us down.
If you have installation issues, please post here.
If you have technical questions, please post here.
Software Update Periods
If you have a question regarding the software update period expiration date, then e-mail me direct. Do not e-mail support.
Hopefully if any common issues arise we can add it to our FAQ and then just link users to the individual response to help those who are having problems.
Help Files
Also, please read the help files! There is a lot more info than in the 1.x help files as well as a much improved layout.
Any questions/comments/concerns can be put into this thread. I am shutting down the other thread, it's big enough.
Thanks!