used the contact form but nothing yet has been a few days . could an hpt assitant help me ? i need an email adress added to my hpt account to be able to reset my pw. i forgot to add one once i removed my old email so i cant use the forgot pw option
used the contact form but nothing yet has been a few days . could an hpt assitant help me ? i need an email adress added to my hpt account to be able to reset my pw. i forgot to add one once i removed my old email so i cant use the forgot pw option
07 ss/?. Turboed LSJ
what is the email address you used to contact support with?
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
[email protected] should of been if not [email protected]
07 ss/?. Turboed LSJ
bump for help
07 ss/?. Turboed LSJ
I returned your email on 9/23 at 11:38am
"For security purposes please send me a vcm suite infolog while connected to your interface as shown in our demo's below and I'll be happy to reset your password for you."
Your email address rejected my email
" The original message was received at Thu, 23 Sep 2010 10:35:37 -0500
----- The following addresses had permanent fatal errors ----- <[email protected]>
----- Transcript of session follows ----- .. while talking to mx2.hotmail.com
>>> RCPT To:<[email protected]>
<<< 550 Requested action not taken: mailbox unavailable"
You might wanna get that fixed
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
idk this is the only time there was been a proble. and there is a problem with that i dont have the hpt no more i sold it to another member thats why im trying to get this fixed for him so he can use what he paid for lol ill tell him to get on here and see if he can provide you with what you need.
07 ss/?. Turboed LSJ
Looks like you just typed your email address wrong in the support form you filled out, if you don't enter the correct email theres no way for me to know what the correct one is. Don't feel bad, I get people that don't even fill out the @xxxx.xxx portion and will just put something like bill@ and think they are good to go lol
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
oh damn lol im sorry didnt see that well the guy that got it from me just created an acc here to see if u can help him out since i dont have the software no more since i shipped it to him already
07 ss/?. Turboed LSJ
oh hello......... i'm the guy who bought rico's HPT. please help me.
The Illustrious Captain Slow.
^ there he goes
07 ss/?. Turboed LSJ
rallycobalt06 email us at support at hptuners.com for support help.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
email sent, thank you sir.
The Illustrious Captain Slow.
do i need to have the HPT software downloaded on my laptop in order to run a "vcm suite infolog"?
rico gave me the serial number & new password and it's not letting me log in on the website.
The Illustrious Captain Slow.
YesOriginally Posted by rallycobalt06
After you get the infolog and email support, Bill will fix it for you. They must have verification that you now own the interface ie; the info log.
Rally, you can get the software & drivers here http://www.hptuners.com/forum/showthread.php?t=30495 then its just a matter of connecting the interface to gather the infolog.
The reason we do this ultimately is for security so we know who has the interface and we aren't just giving access to anyone that says "I purchased xx interface please log me in"
-Bill
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
awesome. thank you very much. unfortunately i'm at work, but i'll try to get the software downloaded and infolog at lunch.
The Illustrious Captain Slow.
no problem, I'll be here
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
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