Results 1 to 7 of 7

Thread: New ownership of unopened HPtuners mpvi pro

  1. #1
    Potential Tuner
    Join Date
    Jul 2010
    Location
    St. Louis, MO
    Posts
    8

    New ownership of unopened HPtuners mpvi pro

    So i purchased an unopened version of mvpi pro from "sloopercat" who won it as a door price at an auto event.

    So im trying to register it and it wont accept the serial #, my email, his email.
    im looking to get the application key and transfer of ownership to my account.

    please advise, thanks
    -Ryan

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,266
    Email support if you already havent with a vcm suite infolog while connected to the interface in question and we'll get you up and running.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner
    Join Date
    Jul 2010
    Location
    St. Louis, MO
    Posts
    8
    that's fine... but if I cannot get into my software to give you an info log because there was no application key what should I do?

  4. #4
    Potential Tuner
    Join Date
    Jul 2010
    Location
    St. Louis, MO
    Posts
    8
    And yes I did email support, they asked for an infolog also, how am I to get it without giving the software the application key on first startup?

  5. #5
    Potential Tuner
    Join Date
    Jul 2010
    Location
    St. Louis, MO
    Posts
    8
    Thanks for the Email support, Bill.
    up and running!

    =)

  6. #6
    Potential Tuner
    Join Date
    Nov 2010
    Location
    Perth, WA
    Posts
    1
    Hey guys, i have a similar issue...
    Can i get some help with getting hold of my access key??
    Ping is Power!

  7. #7
    Tuning Addict WS6FirebirdTA00's Avatar
    Join Date
    Jan 2005
    Location
    Concord, NC
    Posts
    8,093
    Quote Originally Posted by Bill@HPTuners View Post
    Email support if you already havent with a vcm suite infolog while connected to the interface in question and we'll get you up and running.
    Sulski Performance Tuning
    2000 WS6 M6 - LS6 (long block, refreshed top end), 10.8:1 CR, 90 mm ported FAST, Exo-Skel, 227/232 cam, QTP HVMC, EWP, GMMG, 9" w/4.11s
    2018 Sierra SLT 5.3L A8 - Airaid intake tube, GM Borla catback, L86 Intake/Ported TB