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Thread: Does not install - why?

  1. #1
    Advanced Tuner
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    Sep 2006
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    Lake of Como - Italy
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    Does not install - why?

    hi guys,
    I use two PC for tuning in my shop. one brand new HP 6550b,
    and one HP 6335s, which is a good product, only 18 months old. I just formatted this one with windows 7 enterprise on November, and used a couple of months without any issue.
    since on the 6335s sometimes I had the "net framework" error, both saving file, saving log, or opening compare file, or using the VE-EQ 3.5; I removed net framework and HPT and then reinstalled both.
    NO WAY to do it.
    net framework 3.5 does not install, it gives error, but I was able to install the 4.0
    and NO WAY at all to install the HPT. I tried the latest two beta and the 2.2
    nothing to do. the installation wizard starts and immediately stuck.

    any tips?

    thank you,

    best regards

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    28,265
    What error are you seeing when trying to install? A screenshot would be best.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Advanced Tuner
    Join Date
    Sep 2006
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    Lake of Como - Italy
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    will do, maybe by mail.
    but no error, only the bar does not load...
    thank you

  4. #4
    Advanced Tuner
    Join Date
    Sep 2006
    Location
    Lake of Como - Italy
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    219
    hi,
    it was a problem with corrupted net framework installation.
    I redid (again,,,) the installation of NF for windows 7 and all now works ok!
    thank you,

    best regards