Results 1 to 4 of 4

Thread: licensing problems

  1. #1
    Tuner in Training
    Join Date
    Jan 2012
    Posts
    29

    licensing problems

    I have a 2004 duramax that i tuned about two months ago. Now i need to turn the tune down so i can tow with it but it keeps telling me that it is not licensed and i have to apply two new credits to it. I tried a full read and copying over changes and it doesnt work.

    thanks

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,268
    email support.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner BigR's Avatar
    Join Date
    Feb 2011
    Posts
    9
    I have a similar problem I emailed support but have not heard anything from them. Even if the issue has not been corrected it would be nice to get an email stating that they are working on the problem.

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,268
    Quote Originally Posted by BigR View Post
    I have a similar problem I emailed support but have not heard anything from them. Even if the issue has not been corrected it would be nice to get an email stating that they are working on the problem.
    If you haven't received a response yet email me at bill at hptuners.com directly as I don't have any emails in queue that haven't been responded to.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"