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Thread: Need support 2014 single cab

  1. #1
    Tuner in Training
    Join Date
    Sep 2012
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    11

    Need support 2014 single cab

    Error when I want to enter applicaiton key.

    file attached.
    Attached Files Attached Files

  2. #2
    Tuner
    Join Date
    Dec 2009
    Location
    Edinburg, Texas
    Posts
    130
    Think you have to redownload 2.24...

  3. #3
    "Invalid VIN/OS Pair. Unable to license vehicle. Please e-mail this hpt file and a VCM Suite info log to support @ hptuners.com"
    Do as it says.

  4. #4
    Tuner DWC's Avatar
    Join Date
    Jan 2013
    Location
    Arkansas
    Posts
    70
    How do we redownload? I don't see that option.

    Thanks,
    WC

  5. #5
    Tuner
    Join Date
    Dec 2009
    Location
    Edinburg, Texas
    Posts
    130
    Got to "hptuners.com" then go to the "Customer Center Page" and then its on the top right.

  6. #6
    Tuner DWC's Avatar
    Join Date
    Jan 2013
    Location
    Arkansas
    Posts
    70
    Got it.......

  7. #7
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
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    28,247
    I'll have it added to the next vin/os pair compile. In the future no need to post issues such as this here, simply follow the instructions in the popup, we'll take care of the rest.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  8. #8
    Tuner in Training
    Join Date
    Sep 2012
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    11
    Quote Originally Posted by Bill@HPTuners View Post
    I'll have it added to the next vin/os pair compile. In the future no need to post issues such as this here, simply follow the instructions in the popup, we'll take care of the rest.
    it was on a weekend, thats why i posted it here to see if i could find any solution to my problem.
    sorry, wont happen again..