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Thread: scanner will not work

  1. #1
    Tuner
    Join Date
    Sep 2006
    Location
    Chicago
    Posts
    103

    scanner will not work

    Trying to use the scanner and a err is poping up.

    the interface was not found or is not responding.verify it is connected properly, and that the vehicles diagnostic port has power.

    We do have power???
    2002 CE T/A M6
    ET 1/4 mile 12.21 before hp tuners!
    SLP headers, Hi-flo cats, loud mouth, Mcleod twin disc clutch, Mcleod throw out bearing, Ported TB, TB by pass, ELE.water pump, 160 stat, 12 bolt, 411 gear, MTI lid,SLP bellows, SLP maf no resistor ,Under drive pulles, Removed Air pump, Spohn PRO Ajustable torque arm,QA1 12 way ajustable shock up front, Spohn pro drag sway bar, Spohn Rear Ajustable LCA, AEM A/F gauge and a Set of Bogart w/27'' tires

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    28,265
    Drivers likely aren't installed properly.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Tuner
    Join Date
    Sep 2006
    Location
    Chicago
    Posts
    103

    Scanner Problems

    What is the proper procedure for installing and checking the Drivers? Where are the drivers for the Scanner? Are they in a folder that came with the software or are they in the directory where the software is located on the laptop? Please advise. Thanks.

    Also, when the Tuner is hooked up to the vehicle and the Run button is held in the Err message appears on the HP Tuner. This occurs even when the HP Tuner is not plugged into the Laptop but rather just plugged into the vehicle.
    2002 CE T/A M6
    ET 1/4 mile 12.21 before hp tuners!
    SLP headers, Hi-flo cats, loud mouth, Mcleod twin disc clutch, Mcleod throw out bearing, Ported TB, TB by pass, ELE.water pump, 160 stat, 12 bolt, 411 gear, MTI lid,SLP bellows, SLP maf no resistor ,Under drive pulles, Removed Air pump, Spohn PRO Ajustable torque arm,QA1 12 way ajustable shock up front, Spohn pro drag sway bar, Spohn Rear Ajustable LCA, AEM A/F gauge and a Set of Bogart w/27'' tires

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,265
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"