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Thread: MPVI Warranty questions

  1. #1
    HP Tuners Support
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    MPVI Warranty questions

    Let's say that I upgrade or buy a new MPVI Std or Pro Interface.

    - What kind of warranty comes with the unit?
    - What is the turn-around on getting it repaired under warranty?
    - What are the costs to repair it when it's out of warranty?

    Bill
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  2. #2
    Advanced Tuner
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    I asked this on LS1tech.com and Bill posted it here for me, anyone from HPT have an answer?

  3. #3
    Advanced Tuner
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    ttt

    2007 CTS-V LS2

  4. #4
    in the Help file under Introduction, Warranty.

    Chris...
    I count sheep in hex...

  5. #5
    to answer the other questions

    it depends what is wrong with it. ie. if you fried it by connecting incorrectly (such as EIO inputs/outputs) then you will be charged for a replacement. Other cases will be judged on their particular circumstance, turn around is also dependant on circumstance. eg. if you bent a connector or something accidently then the interface would likely be repaired.

    Chris...
    I count sheep in hex...