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Thread: New Laptop wont connect, Interface not found

  1. #1
    Advanced Tuner
    Join Date
    Aug 2012
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    238

    New Laptop wont connect, Interface not found

    I just bought a new laptop and downloaded Hp Tuners on to it however it wont connect. It did download fine.

    With my old laptop it works perfectly so nothing to do with how it is connected in the car.

    The new laptop runs Windows 7 Professional.

    Any ideas as I have gone thru the help section and done that to no avail.

  2. #2
    Advanced Tuner
    Join Date
    Feb 2010
    Location
    Perth Australia
    Posts
    480
    Have you manually asigned the driver to the MVPI through the device manager?
    04 Velocity MKII M6 & 06 BF F6 555 ZF6

  3. #3
    Advanced Tuner
    Join Date
    Feb 2010
    Location
    Perth Australia
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    480
    http://www.hptuners.com/forum/showth...t=mvpi+drivers

    Follow the steps for "Windows 7, 8 , Vista & XP 64 bit operating systems driver install instructions for those without internet"
    04 Velocity MKII M6 & 06 BF F6 555 ZF6

  4. #4
    Advanced Tuner
    Join Date
    Aug 2012
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    238
    Thanks heaps Luke, all works now.

  5. #5
    Advanced Tuner
    Join Date
    Feb 2010
    Location
    Perth Australia
    Posts
    480
    What's the specs on the laptop?
    04 Velocity MKII M6 & 06 BF F6 555 ZF6

  6. #6
    Advanced Tuner
    Join Date
    Aug 2012
    Posts
    238
    Its an Asuspro PU551LD-CN010G 15.6 Intel i7-4500 cpu 8gb ram, 1tb hdd, GeForce 820M/1GB Graphic, DVDSW, 11AC, BT4,9C,Win7Pro/W8Pro DVD for $1450 at Austin computers.

    Thats what is on the invoice.

    I got it cause its got an 9 cell battery (about 12 hours use) and 3 year warranty cause its a business notebook. Specs were of little importance as I just use the net and tune with it.

    My last Asus is very similar and 6 years old and never missed a beat. Just worried about the hard drive failing so go a new one.

    Also made in Taiwan which I think is good??
    Last edited by turbotrana; 08-19-2014 at 06:31 AM.