I have never had this issue with my cable ever. I downloaded 2.25 to try it out but a lot of the features aren't ready yet. I am trying to scan a 2010 cobalt SS and at first, when Id press play, nothing would show up on the primary table even though it would say connected. The only way to get anything to show on the primary was to have the key on/engine off and then press play and the second everything popped up, the scanner would crash saying "syntax error![TreeBuilder] anyone else have this issue? I am trying to get a customers car done and have 3 more in line and am stuck on this.