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Thread: "Scanning" but not capturing data

  1. #1
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    "Scanning" but not capturing data

    Hello,

    Running into intermittent issues with my scanner saying that it's "Scanning" but there is no data being captured. I do not receive any errors and as I said, it's intermittent.

    I just updated my 2.24 to whatever was posted to my customer center and I'm still running into it every now and again. Is this a software issue, driver issue or? Anyone else experience this?


    Thanks
    09 RY Cobalt SS Coupe - 19K miles - Bolt ons + 7163 ZFR, HP tuned on ethanol

    Sold - 09 SRTC Cobalt SS Sedan
    Totaled - 09 VR Cobalt SS Sedan
    Sold - 09 RY Cobalt SS Sedan

  2. #2
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    I've had it happen too. No idea why, but if I stop scanning and start again it's always fixed it, so I dunno.
    Post a log and tune if you want help

    VCM Suite V3+ GETTING STARTED THREADS / HOW TO's

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  3. #3
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    it is a new problem with the updated 2.24. never happened before. i have start and stop about 4-5 times before it does anything.
    The most hated, make the most power.
    93 Ranger. 5.3 D1X. 1069hp.

  4. #4
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    Email support
    Post a log and tune if you want help

    VCM Suite V3+ GETTING STARTED THREADS / HOW TO's

    Tuner by night
    CPX Tuning
    2005 Corvette, M6
    ECS 1500 Supercharger
    AlkyControl Meth, Monster LT1-S Twin, NT05R's
    ID1000's, 220/240, .598/.598, 118 from Cam Motion

    2007 Escalade, A6
    Stock

  5. #5
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    Quote Originally Posted by schpenxel View Post
    I've had it happen too. No idea why, but if I stop scanning and start again it's always fixed it, so I dunno.
    Mine use to do that, which wasn't a problem. The problem now is no matter what I did - restart the scanner, unplug/reconnect things, restart the PC etc. didn't rectify the issue.

    Quote Originally Posted by Area47 View Post
    it is a new problem with the updated 2.24. never happened before. i have start and stop about 4-5 times before it does anything.
    Thanks Area. I just updated again and the problem seems to have cleared itself up.

    Really appreciate you gents chiming in here!
    09 RY Cobalt SS Coupe - 19K miles - Bolt ons + 7163 ZFR, HP tuned on ethanol

    Sold - 09 SRTC Cobalt SS Sedan
    Totaled - 09 VR Cobalt SS Sedan
    Sold - 09 RY Cobalt SS Sedan

  6. #6
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    updating the software to "newest" 2.24 does nothing. it is a problem with the "newest" 2.24.
    The most hated, make the most power.
    93 Ranger. 5.3 D1X. 1069hp.

  7. #7
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    Quote Originally Posted by Area47 View Post
    updating the software to "newest" 2.24 does nothing. it is a problem with the "newest" 2.24.
    You're 1000% correct. Still plaguing me.

    I just love hitting the space bar 50 times before it will start capturing data...
    09 RY Cobalt SS Coupe - 19K miles - Bolt ons + 7163 ZFR, HP tuned on ethanol

    Sold - 09 SRTC Cobalt SS Sedan
    Totaled - 09 VR Cobalt SS Sedan
    Sold - 09 RY Cobalt SS Sedan

  8. #8
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    Make sure and mention that in the thread about the new firmware or whatever it was labelled
    Post a log and tune if you want help

    VCM Suite V3+ GETTING STARTED THREADS / HOW TO's

    Tuner by night
    CPX Tuning
    2005 Corvette, M6
    ECS 1500 Supercharger
    AlkyControl Meth, Monster LT1-S Twin, NT05R's
    ID1000's, 220/240, .598/.598, 118 from Cam Motion

    2007 Escalade, A6
    Stock

  9. #9
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    "support" told me to try 2.25. why? i can't do what i want with 2.25 because the fields, or options don't exist yet.
    The most hated, make the most power.
    93 Ranger. 5.3 D1X. 1069hp.

  10. #10
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    2.25 is far from usable
    Post a log and tune if you want help

    VCM Suite V3+ GETTING STARTED THREADS / HOW TO's

    Tuner by night
    CPX Tuning
    2005 Corvette, M6
    ECS 1500 Supercharger
    AlkyControl Meth, Monster LT1-S Twin, NT05R's
    ID1000's, 220/240, .598/.598, 118 from Cam Motion

    2007 Escalade, A6
    Stock

  11. #11
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    Quote Originally Posted by Area47 View Post
    updating the software to "newest" 2.24 does nothing. it is a problem with the "newest" 2.24.
    Quote Originally Posted by T-Man View Post
    You're 1000% correct. Still plaguing me.

    I just love hitting the space bar 50 times before it will start capturing data...
    Starting to sound like a 09 Cobalt or just a general E69 issue, make sure you guys email support, also test 2.25 to see if you are able to scan the vehicles, if not let us know and we can add it to our things to look into.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"