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Thread: Driver Issue after windows 10 Upgrade

  1. #1

    Driver Issue after windows 10 Upgrade

    I installed windows 10 and I am having issues connecting to any of my vehicles. I am getting power but I am unable to connect and keep getting the "Interface not found or Responding". I have checked and both channel A and B are installed with the latest updated drivers. I am stumped. Never a problem before. Please help! thanks!
    09 G8 GT
    09 G8 GXP

  2. #2
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    when you connect your interface to your pc but NOT a vehicle does the green power light illuminate?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Quote Originally Posted by Bill@HPTuners View Post
    when you connect your interface to your pc but NOT a vehicle does the green power light illuminate?
    yes it does
    09 G8 GT
    09 G8 GXP

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    email support
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"