HP tuner Sales and Support please respond

[glanzergtx]

Guys, Its been close to 48 hours and i havent got a response from sales or support about my paypal transaction and not receiving me application key.

Paypal transaction # 3PW95663X0289323B

I just want my money back. I paid for 2 more credits that got me a new application key.


Please let me know on this.

[Screamn03]

They are in the middle of a move, might have to wait a bit:
http://www.hptuners.com/forum/showth...ners-is-moving!

[LS1408]

Well this sucks. Anyone have any idea when we'll get our credits?

[glanzergtx]

Been a week since i paid for the credits and still havent heard from them. I have emailed them & now just left a message to have them give me a call. Lets see if they can return a phone call..

[Jay@HPTuners]

I am sorry for the delayed reply. The sales staff is at AETC and PRI this week. I'll ask the office manager to handle this tomorrow.

[LS1408]

I am sorry for the delayed reply. The sales staff is at AETC and PRI this week. I'll ask the office manager to handle this tomorrow.

Please do, I would like to receive my credits as well.

[LS1408]

Any idea on a call back or an email?

[veee8]

What I was able to do, is to use a different email address in my user profile. They said they are having a problem with their outbound email system. at the moment.
I changed it to my gmail account, and resubmitted my application key request, and it showed up right away.

[LS1408]

Thank you, I'll try that.

[LS1408]

That worked, seems tech could have told us. Thanks veee8

[Bill@HPTuners]

That worked, seems tech could have told us. Thanks veee8

Sorry tech wasn't aware of this until pretty late yesterday.

[glanzergtx]

I can talk with them at PRI. I will be there Tomo. I'm just looking for my money back