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Thread: beta question

  1. #1

    beta question

    The beta wont recognize or license the interface? It works fine with the 2.25 but I seem to have a bug in my beta file. Any ideas?

  2. #2
    HP Tuners Support
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    Bill@HPTuners's Avatar
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    Not sure I follow.

    2.25 IS the beta, so you say it won't recognize it but then you say it works fine...bit of a contradiction
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Well one file says Beta beside it and the other doesn't. The one that doesn't say Beta beside it works but not with the 2015 truck. I guess it was 2.24 that's working not 2.25.

    I uninstalled the one that says beta and reloaded it. Seems to be working now. Not sure what the glitch was but I think that solved it.

  4. #4
    HP Tuners Support
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    Doesn't sound like a glitch to me. Sounds like you were trying to use 2.24 or a prior version on a 2015 truck, which will NOT work.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    No I just tried 2.24 to see if it would take the new app key. I'm tuning another 2015 now. Just purchased 2 more credits for this one. I'm having trouble with it verifying the key again. Is there a better way than clicking on HELP- Application Keys ?

  6. #6
    HP Tuners Support
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    That is the only way.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  7. #7
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    beta not working in my windows 10

  8. #8
    HP Tuners Owner Keith@HPTuners's Avatar
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    That doesn't really tell us much.
    We got this guy Not Sure, ...