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Thread: .2759 Wont Open my files

  1. #1
    Senior Tuner Higgs Boson's Avatar
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    .2759 Wont Open my files

    Not a new file, have edited it and used it 50 times, this one is for my 2016 GT.

    2759.jpg

  2. #2
    Senior Tuner Higgs Boson's Avatar
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    it opens everything except for the mustang file.

  3. #3
    HP Tuners Owner Keith@HPTuners's Avatar
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    You'll have to e-mail support.
    We got this guy Not Sure, ...

  4. #4
    Senior Tuner Higgs Boson's Avatar
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    emailed them already. it looks like all my ford licenses show unknown IDs when looking at them in the MPVI.

  5. #5
    Senior Tuner Higgs Boson's Avatar
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    2760 also no workie

  6. #6
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    Have you tried a new key to see if it helps?
    Jaime

  7. #7
    Senior Tuner Higgs Boson's Avatar
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    I don't have any new files to unlock, just old files that were working before on this app key. It just started when I updated beta to 2759. 2756 I think I had before that and it all worked like normal.

  8. #8
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    Quote Originally Posted by Higgs Boson View Post
    I don't have any new files to unlock, just old files that were working before on this app key. It just started when I updated beta to 2759. 2756 I think I had before that and it all worked like normal.
    That doesn't matter. You can still request a new key with the same licenses.

  9. #9
    HPT Employee Engineer@HPT's Avatar
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    The loading definition issue for the 16 Mustang will be fixed later today. We apologize for the inconvenience.

  10. #10
    Senior Tuner Higgs Boson's Avatar
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    2761 works, thanks for the update.

  11. #11
    Senior Tuner Higgs Boson's Avatar
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    2769 bugs out when I click Engine Diag tab.

  12. #12
    HP Tuners Owner Keith@HPTuners's Avatar
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    e-mail support please.
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  13. #13
    I had similar issues and updated with todays file and so far everything works.