Getting this error when using my tuner. I emailed support and no response yet. Anyone have any ideas?
I have tried on my laptop and desktop, different USB cables, drivers are good in device manager, and still this error. Scanner works great, however, the tuner portion does not when i go to read a PCM.
Here is my log output... with key and s/n edited out.
Operating System: Win32NT 6.2.9200.0
Microsoft .NET: 4.0.30319.42000
CPU: Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz
Available Memory: 5,440 MB
VCM Suite Product: VCM Editor 2.24.1170
VCM Suite Key: xxxxxxxxxxxxxxxxxxxxxxxxx
VCM Suite ID: 1218453xxx
Get credit information failed. Error: 2
License slots available: 405
Single Vehicles:
86YLPJM051051H9X - Pontiac GTO (V8) 2005 - GTO 2005
86YPMUK17354VUJZ - Chevy Corvette (V8) 2008
0J20SE8111 - GM Firebird/Camaro (V8) 1998
ID: 1218453xxx Date: 12/03/12
Hardware: 121 Firmware: 120
Part Number: 6221
Rom Status: 0 3F 0 C1 0 1 0 0 FF
SPI Info: 0 0 0 0 0 0 0 0
Config: 0 0 0 0 0 0 System Status: A2 0 0 0
Comm. Status: 0 0 0 0 0 On Time: 00:00:02.8450000, 00:00:00