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Thread: MVPI USB interface issue

  1. #1
    Advanced Tuner
    Join Date
    Jan 2016
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    332

    MVPI USB interface issue

    Trying to get my HP Tuners Pro installed and running. I can't get the MVPI interface to turn on and be recognized by the computer. When I plug it in, I get a very faint flickering of the green power light on the MVPI box. If I manipulate the cord around the box end...I can sometimes get a very brief full green light that only holds for about a half a second. Manipulating the USB end does nothing. And I have 3 USB ports on my computer and have tried them all.

    I also found another USB cable and tried that. I get the exact same thing as mentioned above with both cables...and on all 3 USB ports.

    Do I have a faulty MVPI box??

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
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    Hailing from Parts Unknown
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    28,268
    email support please.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"