Results 1 to 7 of 7

Thread: e55 licence issues and software crashing

  1. #1
    Advanced Tuner
    Join Date
    Dec 2005
    Location
    Sydney Australia
    Posts
    510

    e55 licence issues and software crashing

    went to retune a car i have previously tuned and it is asking me to licence the controller again, strange as i have unlimited 05 v6 commodore..

    then as soon as you try and open any v6 tune the software crashes, did this on both laptops..

    lucky i have a second laptop with 2.24 still installed on it and was able to tune it with that.

    i sent a email to support with the info log but no reply...

    when is the side by side 2.24 going to be ready?

  2. #2
    Tuner
    Join Date
    Jul 2007
    Location
    AUSTRALIA
    Posts
    180
    All these issues have been fixed...... Apparently,
    The scanner won't read Dtc on E38 either engine on or off or logging on or off
    Last edited by STATESMAN; 02-08-2016 at 03:14 AM.

  3. #3
    Advanced Tuner
    Join Date
    Dec 2005
    Location
    Sydney Australia
    Posts
    510
    its a joke.. i have over 500gm credits and cant use some of them.. not happy

    it wont read DTC on e55 with the engine running,

    but i suppose it dosent matter if you cant actually open the file to edit it lol
    Last edited by VYSSLS1; 02-08-2016 at 02:48 AM.

  4. #4
    HP Tuners Owner Keith@HPTuners's Avatar
    Join Date
    Sep 2002
    Location
    Chicago, IL
    Posts
    6,395
    Have you contacted support?
    We got this guy Not Sure, ...

  5. #5
    Advanced Tuner
    Join Date
    Dec 2005
    Location
    Sydney Australia
    Posts
    510
    Did you not read above? Yes I sent support a email and yes as per usual no reply in over 48 hours, you guys really fucked up deleting 2.24

  6. #6
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,265
    I don't find any emails from your @castlehillexhaust.com.au email address, did you use a different one? Feel free to email me at bill at hptuners.com just make sure to reference this thread and I'll make sure it gets tended to personally.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  7. #7
    Advanced Tuner
    Join Date
    Dec 2005
    Location
    Sydney Australia
    Posts
    510
    @castlehillperformance.com.au

    alonzo just replied and i sent him the file