Results 1 to 6 of 6

Thread: Licensed Files

  1. 04-07-2016 #1
    mattmonaro
    mattmonaro is offline
    Tuner
    Join Date
    Oct 2008
    Location
    Perth Australia
    Posts
    161

    Licensed Files

    I have a new laptop and the licensed files ive transfered onto it are saying not licensed.
    Ive plugged in the tuner cable, restarted and still no go. ?
    Reply With Quote Reply With Quote
  2. 04-07-2016 #2
    mbray01
    mbray01 is offline
    Senior Tuner mbray01's Avatar
    Join Date
    Dec 2013
    Location
    Slidell, La.
    Posts
    1,015
    may be stupid question, but have you updated the application key
    Michael Bray
    Rusty Knuckle Garage
    Slidell, Louisiana
    20yr Master Tech.
    Advanced Level Specialist
    Custom Car Fabrication, Customization, High Performance.
    GM World Class Technician
    Shop Owner
    Reply With Quote Reply With Quote
  3. 04-08-2016 #3
    Bill@HPTuners
    Bill@HPTuners is offline
    HP Tuners Support
    (foff667)     Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,265
    also make sure to click show license options, if you indeed have a license for the file the software should recognize it at that point. If it doesn't please email support at hptuners.com
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"
    Reply With Quote Reply With Quote
  4. 04-08-2016 #4
    mattmonaro
    mattmonaro is offline
    Tuner
    Join Date
    Oct 2008
    Location
    Perth Australia
    Posts
    161
    Quote Originally Posted by mbray01 View Post
    may be stupid question, but have you updated the application key
    That's an idea , ile try that cheers
    Reply With Quote Reply With Quote
  5. 04-08-2016 #5
    mattmonaro
    mattmonaro is offline
    Tuner
    Join Date
    Oct 2008
    Location
    Perth Australia
    Posts
    161
    Quote Originally Posted by Bill@HPTuners View Post
    also make sure to click show license options, if you indeed have a license for the file the software should recognize it at that point. If it doesn't please email support at hptuners.com
    Says "Interface Not Found"
    Is that a driver issue ?
    Reply With Quote Reply With Quote
  6. 04-08-2016 #6
    mattmonaro
    mattmonaro is offline
    Tuner
    Join Date
    Oct 2008
    Location
    Perth Australia
    Posts
    161
    Quote Originally Posted by Bill@HPTuners View Post
    also make sure to click show license options, if you indeed have a license for the file the software should recognize it at that point. If it doesn't please email support at hptuners.com
    All good Bill, needed to update A and B drivers
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »