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Thread: Unable to read/save tune...

  1. #1
    Potential Tuner
    Join Date
    Jan 2016
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    2

    Unable to read/save tune...

    Ive flashed a tune on a 2013 dodge charger with a 5.7, it said that I was unable to read/modify and needed to send the file to an email address but couldnt remember where it was. I wanna say it was [email protected] but not sure. Any help would be appreciated. Thank You

  2. #2
    Advanced Tuner
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    Sep 2006
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    Syracuse, New York
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    Did it mention something about definitions?

  3. #3
    Tuner in Training
    Join Date
    Nov 2014
    Location
    Moscow, Russia
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    22
    I've seen some failed reads with Chryslers (Dodges) - Suite throws a couple of error messages after pulling and saving vehicle's tune. I just e-mail those files to tech support. It always took a couple of days for HPT guys to figure things out and add support for previously failed files to new VCM Suite release, great customer support.

    Not sure about "flashing a tune" and getting error messages after it.
    '03 Topkick C5500 LB7/A5
    '04 Silv cclb 2500HD LB7/A5
    '10 Ram ccsb 2500 6.7/A6

  4. #4
    Senior Tuner mbray01's Avatar
    Join Date
    Dec 2013
    Location
    Slidell, La.
    Posts
    1,015
    flashed as in you wrote a file in using hptuners, or you flashed a file with a handheld and now hptuners is unable to read the file
    never seen it say that after wring the file to the car
    Michael Bray
    Rusty Knuckle Garage
    Slidell, Louisiana
    20yr Master Tech.
    Advanced Level Specialist
    Custom Car Fabrication, Customization, High Performance.
    GM World Class Technician
    Shop Owner

  5. #5
    Potential Tuner
    Join Date
    Jan 2016
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    2
    I could read the file, and could save it but then would get an error and it wouldnt let me edit.

  6. #6
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Jun 2004
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    Quote Originally Posted by nwastreetworks View Post
    I could read the file, and could save it but then would get an error and it wouldnt let me edit.
    I would recommend simply following the instructions stated in the error.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"