Bought a hptuners standard and received it on Monday. Loaded the software and drivers on my laptop without issues. Then came time to update the firmware on the interface. This is where the issue started. It failed half way thru and since then have had the green and red light on at the same time. I tried 2 other computers but still have the green+red lights on. No matter what I try I only get green+red lights and wont work. I emailed support twice yesterday and once today with no response. Was really hoping to do a cam swap on my car this weekend but it looks like that wont happen. Can someone help?
Thanks