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Thread: new HP tuners wont work

  1. #21
    Potential Tuner
    Join Date
    Oct 2018
    Posts
    9
    hmmm, well for one thing...saving does not prompt anything...but writing/flashing does.

  2. #22
    This is a new feature of VCM Suite 4.x, licensing is not required to save a file. Licensing occurs when you attempt to write the file to a vehicle.
    I count sheep in hex...

  3. #23
    Tuner in Training
    Join Date
    Oct 2018
    Posts
    14
    Chris, what happens if you are not prompted to license when you goto write it to the vehicle? It just comes up with no license and does nothing.

  4. #24
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Jun 2004
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    Quote Originally Posted by frw View Post
    Chris, what happens if you are not prompted to license when you goto write it to the vehicle? It just comes up with no license and does nothing.
    In that case you should contact support directly.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #25
    Tuner in Training
    Join Date
    Oct 2018
    Posts
    14
    Is there a fix you could discuss on the forum for all to see and for people having this issue in the future

  6. #26
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Quote Originally Posted by frw View Post
    Is there a fix you could discuss on the forum for all to see and for people having this issue in the future
    The fix would be determined by support, you are more than welcome to report back what your specific issue was once resolved.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"