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Thread: 05 Ram 2500 Support Ticket 111636 NEED THIS ASAP!!

  1. #1
    Tuner in Training
    Join Date
    Aug 2017
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    16

    05 Ram 2500 Support Ticket 111636 NEED THIS ASAP!!

    I cannot get a .hpt file for this vehicle that is the problem ?? also I sent the infolog in first email

    On Jan 15, 2018, at 11:03 AM, HP Tuners Support <[email protected]> wrote:

    ====== Please reply above this line ======

    Thank you for contacting Support

    Please send me a vcm suite infolog while connected to the vehicle in
    question as shown here http://www.hptuners.com/forum/showth...acting-support along with your .hpt file. Once we receive the requested information we will look over it and take appropriate action. VCM Suite Info logs contain important information that our staff can use to help further assist you with your issue.

    Corey Clayton
    HP Tuners LLC
    www.hptuners.com

    Ticket History
    (HPT Client) Posted On: 13 January 2018 07:16 PM


    want to switch to my email on this issue this one cant tune m,y 05 ecm



    Ticket ID: 111636
    Department: Support (Existing Customers)

    VCMSuiteInfo
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  2. #2
    Tuner in Training
    Join Date
    Aug 2017
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