comunicaton with mac book,

[chuma96]

so I recently bought a mac book pro. I installed windows10 and downloaded hp tuners and everything, but when I try to connect to a vehicle doesn't detect interface, with key is on everything connected, Also my computer has these new weird "newer" usb ports, but I have the adapter. windows is not licensed but still have access to apps, and internet. and lets me make changes. so my question is. did I miss something in the processes of installing the software or is could it be my computer? any input is greatly appreciated.

[statman55]

Minimum Requirements:
Microsoft Windows Vista, 7 or Better
1.5 GHz CPU
2GB RAM
Microsoft .NET Framework 4.0

https://www.hptuners.com/products/vcmsuite.php

[jamescb77]

you probbably didn't do all the windows updates

[Cletus]

I'm using a Mac Book Pro with parallels and have no problems.

[maddogwillie]

mine runs great w parallels...running mt lion tho

[Weasel]

Those weird USB ports are USB-C (and also double as Thunderbolt 3 ports). The other USB with the flat plugs we all know and love is USB-A, this supported USB versions 1, 2 and 3.

Was Windows 10 Installed via bootcamp? This process properly injects Windows drivers for the Apple hardware.

Are you using an Apple USB-C to USB-A adapter? Such as the multi-port AV adapter - these have USB-C power pass through, HDMI or VGA and a USB-A port.

If you are using a 3rd party adapter, this might work fine with macOS but not directly Windows due to Windows not having drivers for the adapter.

Im mostly Mac at home, but for the HP tuner I dusted off an old Lenovo laptop, resurected it with an SSD so its not slow, and put Windows 7 on it.

[fbearss]

I realize this thread is old, but I encountered a similar experience. Using Windows 11 through parallel desktop on a MAC OS, I ran into a detection problems. For the life of me, I could not get the MPVI3 to connect to the windows 11 instance on the MAC. It would connect on a windows machine (kid's), but not my macbook. I could see it in my devices, but it wouldn't connect in the software. Short of it, you have to follow the steps below. If you start windows on the mac and then plug in the device...it will not connect (at least not for me).

I had to:

1. Start the mac
2. Start windows
3. Go back to the MAC OS
4. Plug in the MPVI3
5. Confirm that I wanted to use that device with windows and not MAC OS. This is a popup that I only got if I started in MAC OS and then plugged in. If I started in windows and switch back to MAC, I never got this ask.
6. Go back to Windows, the device was then usable.

Note: For some reason, I can do all that...take a read on the car (not running) and then start the car, do a scan, all that is fine. But if I want to write a tune, I had to shut everything down, go back through the entire process again above (1-6) and then write the file. For some reason, I couldn't read and write in the same session. Maybe that's a feature of HPTunner and I'm just too new to know.

Hopefully that helps someone in the future. My guess, those of us struggling were starting in windows.