Results 1 to 4 of 4

Thread: 'Unable to Open File. Unsupported or Newer Version detected.

  1. #1
    Potential Tuner
    Join Date
    Sep 2017
    Location
    Atlanta, GA
    Posts
    8

    'Unable to Open File. Unsupported or Newer Version detected.

    Hey All,

    My tuner sent me a new file with some tweaks, but I can't open it. HPTuners is telling me 'Unable to Open File. Unsupported or Newer version detected. Please update your software.'

    I have updated to 3.6.26, but still no dice.

    Anyone have any ideas?

    I'll attach the tune to see if that helps.

    Thanks,
    Will

    1996 Chevy Corvette - LS376-495-2017.09.05 SEG SWAP Emission TUNE.hpt

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,261
    email support with your serial number and request the beta version of software.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner
    Join Date
    Sep 2017
    Location
    Atlanta, GA
    Posts
    8
    Okay.

    I sent an email via the contact page @ 4:56 PM. Ticket ID 123414

    Thanks,
    Will

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Location
    Hailing from Parts Unknown
    Posts
    28,261
    Thanks Will, check your email
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"