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Thread: Exporting video to Photos

  1. #1
    Potential Tuner
    Join Date
    Apr 2018
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    Exporting video to Photos

    When I try to export videos from trackaddict to Photos I first get the message ?this video will be saved into your photo album? then after a few minutes get the message ?the video has been rendered and is now being copied to your photo album?. I?m assuming this means my photo album in Apple Photo but nothing shows up there. I?d like to use the videos to post to Facebook, etc. any idea?

  2. #2
    HPT Employee Weston@HPTuners's Avatar
    Join Date
    Jul 2014
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    When this happens on iOS, it is typically a permissions issue, where you just had not granted the app permission to access your photo album.

    Rarely, it could be due to insufficient available storage space, but we do have some detection logic for that situation, so it would probably have to be a case where the system had reserved space for an update or something, which we're not easily able to detect. It happens, but it's rare... Completing any updates and restarting the phone should clear that out.