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Thread: Can not get latest app key on new website

  1. #1
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    Can not get latest app key on new website

    I don't have my late key and I can't add my interface on new web site, need help fast, car sitting on dyno

  2. #2
    HP Tuners Owner Keith@HPTuners's Avatar
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    any key should work that's for your interface. Do you have an older key?
    We got this guy Not Sure, ...

  3. #3
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    I do it says invalid key, I submitted a ticket, #130196

  4. #4
    Senior Tuner mowton's Avatar
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    Quote Originally Posted by newtonrestoration View Post
    I do it says invalid key, I submitted a ticket, #130196
    Latest App key s/b in EDITOR>ABOUT>APPLICATION KEY

    Ed M
    2004 Vette Coupe, LS2, MN6, Vararam, ARH/CATs, Ti's, 4:10, Trickflow 215, 30# SVO, Vette Doctors Cam, Fast 90/90, DD McLeod, DTE Brace, Hurst shifter, Bilsteins etc. 480/430

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  5. #5
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    I have older ones, keeps saying invalid key on new website, no longer has link to send latest key.

  6. #6
    HP Tuners Owner Keith@HPTuners's Avatar
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    ok, this could be a bug. It should accept any key.

    I'll look into it.
    We got this guy Not Sure, ...

  7. #7
    Senior Tuner mowton's Avatar
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    Quote Originally Posted by newtonrestoration View Post
    I have older ones, keeps saying invalid key on new website, no longer has link to send latest key.
    How were you tuning with the VCM Editor? It didn't have the latest credits?

    Ed M
    2004 Vette Coupe, LS2, MN6, Vararam, ARH/CATs, Ti's, 4:10, Trickflow 215, 30# SVO, Vette Doctors Cam, Fast 90/90, DD McLeod, DTE Brace, Hurst shifter, Bilsteins etc. 480/430

    ERM Performance Tuning -- Interactive Learning ..from tuning software training to custom tunes
    HP Tuners Dealer- VCM Suite (free 2hr training session with purchase), credits and new Version 2.0 turtorial available
    http://www.ermperformancetuning.com
    http://www.facebook.com/ERMPerformanceTuning

    [email protected]

  8. #8
    Senior Tuner mowton's Avatar
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    Quote Originally Posted by Keith@HPTuners View Post
    ok, this could be a bug. It should accept any key.

    I'll look into it.
    When I spoke to Liz in sales, she had to give me the latest app keys from my 2 customers so I could process their credit orders.....would be easier if old app keys worked as well....

    Ed M
    2004 Vette Coupe, LS2, MN6, Vararam, ARH/CATs, Ti's, 4:10, Trickflow 215, 30# SVO, Vette Doctors Cam, Fast 90/90, DD McLeod, DTE Brace, Hurst shifter, Bilsteins etc. 480/430

    ERM Performance Tuning -- Interactive Learning ..from tuning software training to custom tunes
    HP Tuners Dealer- VCM Suite (free 2hr training session with purchase), credits and new Version 2.0 turtorial available
    http://www.ermperformancetuning.com
    http://www.facebook.com/ERMPerformanceTuning

    [email protected]

  9. #9
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    I ordered credits from a-tech the other day, I normally just jump on customer page where it has? email latest key? and go but got surprised today new website.

  10. #10
    Senior Tuner mowton's Avatar
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    Quote Originally Posted by newtonrestoration View Post
    I ordered credits from a-tech the other day, I normally just jump on customer page where it has? email latest key? and go but got surprised today new website.
    Prior to this change over, as a reseller, I would get the email from HP Tuners with the new app key. May want to try a-tech....

    Ed M
    2004 Vette Coupe, LS2, MN6, Vararam, ARH/CATs, Ti's, 4:10, Trickflow 215, 30# SVO, Vette Doctors Cam, Fast 90/90, DD McLeod, DTE Brace, Hurst shifter, Bilsteins etc. 480/430

    ERM Performance Tuning -- Interactive Learning ..from tuning software training to custom tunes
    HP Tuners Dealer- VCM Suite (free 2hr training session with purchase), credits and new Version 2.0 turtorial available
    http://www.ermperformancetuning.com
    http://www.facebook.com/ERMPerformanceTuning

    [email protected]

  11. #11
    HP Tuners Owner Keith@HPTuners's Avatar
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    Confirmed, this is a bug. We'll get it fixed asap.
    We got this guy Not Sure, ...

  12. #12
    Senior Tuner mowton's Avatar
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    Quote Originally Posted by Keith@HPTuners View Post
    Confirmed, this is a bug. We'll get it fixed asap.
    Thanks Keith.....

    Ed M
    2004 Vette Coupe, LS2, MN6, Vararam, ARH/CATs, Ti's, 4:10, Trickflow 215, 30# SVO, Vette Doctors Cam, Fast 90/90, DD McLeod, DTE Brace, Hurst shifter, Bilsteins etc. 480/430

    ERM Performance Tuning -- Interactive Learning ..from tuning software training to custom tunes
    HP Tuners Dealer- VCM Suite (free 2hr training session with purchase), credits and new Version 2.0 turtorial available
    http://www.ermperformancetuning.com
    http://www.facebook.com/ERMPerformanceTuning

    [email protected]