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Thread: I can't log in to the regular hptuners website

  1. #1
    Tuner in Training
    Join Date
    Aug 2011
    Posts
    28

    I can't log in to the regular hptuners website

    I know I have my user name correct because I can log in here but it won't let me log in to the home site for hptuners.

  2. #2
    HPT Employee Darek@HPTuners's Avatar
    Join Date
    May 2018
    Location
    Chicago, IL
    Posts
    125
    You will need to create a new customer account for the new website.
    Account log ins from our old website do not carry over to the new
    website. At the top of the main page select “My Account.” This
    will take you to the registration/log in page. You can then register
    as a new customer. Once you have created the account you can update
    your account details, payment methods and Device information.

    To purchase credits you will need to look under your device on the "my devices" page and scroll all the way to the right until you see "add credits"
    Here's a helpful video to walk you through it- https://vimeo.com/270219988

  3. #3
    Tuner in Training
    Join Date
    Aug 2011
    Posts
    28
    Thanks so much for the speedy response.

  4. #4
    Tuner Turbo_Mike's Avatar
    Join Date
    Feb 2016
    Location
    Putnam, CT
    Posts
    130
    Where is the tune repository located to, it seems to be gone on the new website??
    2003 305/555 QCSB Cummins
    Piston/rod/sleeve/fire ring/dual CP3/300 overs
    Super Stick NV5600
    S366/S480

  5. #5
    Potential Tuner
    Join Date
    Mar 2017
    Posts
    3
    Let me know is you find it... also looking

  6. #6
    HPT Employee Darek@HPTuners's Avatar
    Join Date
    May 2018
    Location
    Chicago, IL
    Posts
    125
    The tune repository did not make it to the initial launch of the new website but we are working on making it available in the near future

  7. #7
    Tuner
    Join Date
    Apr 2009
    Location
    West Plains, Missouri, USA
    Posts
    55
    I think the new site was designed for Mobile users, but it really sucks for desktop. Its new, just will take some getting used to..it is about 3 to 4 times more mouse clicks and many more screens to purchase credits now...

  8. #8
    Tuner Turbo_Mike's Avatar
    Join Date
    Feb 2016
    Location
    Putnam, CT
    Posts
    130
    Quote Originally Posted by Darek@HPTuners View Post
    The tune repository did not make it to the initial launch of the new website but we are working on making it available in the near future
    This is something that many of us use regularly and is a major problem to not have available. Can the old page be re-activated temporarily or something? Really could use it right now....
    2003 305/555 QCSB Cummins
    Piston/rod/sleeve/fire ring/dual CP3/300 overs
    Super Stick NV5600
    S366/S480

  9. #9
    HPT Employee Darek@HPTuners's Avatar
    Join Date
    May 2018
    Location
    Chicago, IL
    Posts
    125
    Quote Originally Posted by Turbo_Mike View Post
    This is something that many of us use regularly and is a major problem to not have available. Can the old page be re-activated temporarily or something? Really could use it right now....
    We have taken that into consideration and will get the repository on the site as soon as possible, unfortunately it is not possible to re-activate the old page.