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Thread: why are 1/2 the channels missing in v4.0

  1. #1

    why are 1/2 the channels missing in v4.0

    I updated to v4.0 and 1/2 the channels I used before are now grayed out as I can not use. Why is this happening????
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    2017 Buick Regal Sport Touring 2.0t

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    I would repoll for the available pids, if that doesn't work email support https://support.hptuners.com/index.php?/Tickets/Submit
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    that option is missing as well. I will send a support ticket
    Attached Images Attached Images
    2017 Buick Regal Sport Touring 2.0t

  4. #4
    do I need have to have the interface connected to the vehicle initially?
    2017 Buick Regal Sport Touring 2.0t

  5. #5
    Ok, I connected to vehicle and re-polled and most of the pids are back. Thanks Bill
    2017 Buick Regal Sport Touring 2.0t