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Thread: MPVI wont open

  1. #1

    MPVI wont open

    Just got done installing latest 4.0 and now my editor or scanner will not open. Need advice, do I need a newer windows as mine is the good old windows xp.

  2. #2
    Tuning Addict 5FDP's Avatar
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    It's not supported on windows XP as you need the 4.6.1 framework. That framework is not supported by XP.
    2016 Silverado CCSB 5.3/6L80e, not as slow but still heavy.

    If you don't post your tune and logs when you have questions you aren't helping yourself.

  3. #3
    Quote Originally Posted by 5FDP View Post
    It's not supported on windows XP as you need the 4.6.1 framework. That framework is not supported by XP.
    Crap! So I need to go to Windows 10 then?

    Looks like I need to look at a new lap top.

  4. #4
    HP Tuners Support
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    Quote Originally Posted by kansasjk View Post
    Crap! So I need to go to Windows 10 then?

    Looks like I need to look at a new lap top.
    Windows 10 is what we use on all of our test machines.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    OK. Guess it is time to upgrade the laptop.

    Then I can just transfer my HPTuner files over after downloading 4.0 and getting the drivers, correct?

  6. #6
    HP Tuners Support
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    yup, typically with auto update turned on the drivers will install all by themselves(this is how it was intentionally designed).
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  7. #7
    New computer, loaded 4.0.6 opened up, looking good---invalid cable id. Support ticket sent in uugh.

  8. #8
    Working now.