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Thread: mpvi2 credit issues

  1. #1
    Tuner in Training
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    mpvi2 credit issues

    has anyone else had issues with the universal credits loading onto the tuners? i have tried for the last 5 hours with no luck

  2. #2
    HP Tuners Support
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    This problem requires a bit more attention for us to solve. Please open a support ticket so we can further assist you. That can be done here: https://support.hptuners.com/index.php?/Tickets/Submit
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Tuner in Training
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    yes i'm having this issue as well.

  4. #4
    HP Tuners Support
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    Quote Originally Posted by memphiss13 View Post
    yes i'm having this issue as well.
    This problem requires a bit more attention for us to solve. Please open a support ticket so we can further assist you. That can be done here: https://support.hptuners.com/index.php?/Tickets/Submit
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Tuner in Training
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    credits became available the next day. now i have licensed my car using 2 universal credits and every time i go to flash it just says "unlicensed vehicle""20180621_073903_resized.jpg

  6. #6
    the vehicle has been tuned with efilive and has one of their custom operating systems in it. It needs to be returned to stock before you can tune it.
    I count sheep in hex...

  7. #7
    Tuner in Training
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    Iv always used efi live for them engine and hp tuners for trans with the mpvi pro and never had an issue

  8. #8
    Tuner in Training
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    Quote Originally Posted by Chris@HPTuners View Post
    the vehicle has been tuned with efilive and has one of their custom operating systems in it. It needs to be returned to stock before you can tune it.
    It has taken 2 credits already now when I try flash a hp tuners engine and trans file its asking for another 2 credits??

  9. #9
    HP Tuners Support
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    Quote Originally Posted by rpm4740 View Post
    It has taken 2 credits already now when I try flash a hp tuners engine and trans file its asking for another 2 credits??
    This problem requires a bit more attention for us to solve. Please open a support ticket so we can further assist you. That can be done here: https://support.hptuners.com/index.php?/Tickets/Submit
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"