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Thread: Getting screwed?

  1. #1
    Potential Tuner
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    Getting screwed?

    So my cable finally took a crap and now hptuners won't repair it because they won't deal with the first version anymore. So I buy the mpvi2 and can't use my credits I have left or have access to any of my customers previously unless I buy the credits again? How the heck is this right?

  2. #2
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    We haven't done repairs on MPVI1's in 4+ years. With that said what is your ticket number I can take a look.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  3. #3
    Potential Tuner
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    Quote Originally Posted by Bill@HPTuners View Post
    We haven't done repairs on MPVI1's in 4+ years. With that said what is your ticket number I can take a look.
    I mean the Hptuner pro, 138014 is my ticket number. My usb connection is broken from the board. I have unused credits on my cable also besides cars that are being tuned on right now.

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    responded to your ticket as well.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"