Have been a hptuners user for years and kinda disappointed in the customer service so far ?lack of?
I have a older mvpi1 and wanted to upgrade right before the ?new ? mvpi2 was going to be released.was told by hptuners to wait for the new unit it?s gonna be great etc .nearly 4 months in and still no release or any ability to upgrade .now my mvpi1 has finally decided to stop working and I?m being told we need a screenshot of your issue .folks I have a bad usb connector on the unit and I need a new one hence why I tried to upgrade before the changeover.i tune a lot of vehicles have spent a lot of money on this unit and honestly don?t think I?m and others like me are being treated fairly .can support help out here or am I just stuck not being able to tune and make a living due to a broken usb connector ?
Bill you listening ??