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Thread: Hp tuners lack of customer support.

  1. #1
    Tuner in Training
    Join Date
    Dec 2015
    Posts
    46

    Hp tuners lack of customer support.

    My 2001 buick regal gs cant be tuned correctly because I have 60lb hr injectors in it and the ifr table says im limited to 63.5lbhr. Last I heard from hp tuners was over a week ago and all I got was they where having there engineer look at my file. Not one v6 3800 had ever had the ifr capped at 63.5lb/hr. I know this can happen with tuning a v8 but theres ways around it because the v8 have more tables in the tune. But this is unheard of in a v6. I was told to contact support by a proffesional tuner who does it for a living. Whats the point off support if they dont respond? Not asking them to solve the problem right away, I know stuff takes time but a response of some sort
    would be nice.

  2. #2
    post your file or ticket #
    I count sheep in hex...

  3. #3
    Tuner in Training
    Join Date
    Dec 2015
    Posts
    46
    Quote Originally Posted by Chris@HPTuners View Post
    post your file or ticket #
    Saw the response on my other post thanks again.