Why is it that I am no longer able to Access my Account?? And it seems there is no way to do it???
Why is it that I am no longer able to Access my Account?? And it seems there is no way to do it???
If it's runs good Tune it
If its been several months or years since you've logged in you will need to create a new account, we recently updated our website. We apologize for any inconvenience this may cause.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
There is no guidance and little help. It should have been handled different.
Here is a reply from support>
Thank you for contacting support
We've recently updated our website and you will need to create a new user page, you can do that here https://www.hptuners.com/my-account/ using your email address, serial number of your interface and your application key. Thank you for your patience during this change over period.
From here you can get your newest(valid) application key, download the newest 4.0 software, purchase credits and much much more!
Still, no guidance on how to do all of that.
So how do I do all that?
If it's runs good Tune it
enter your email address, enter the password you want to use, check the box that says you aren't a robot and click register.
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
OK, I know that. I did that! But where is my INFO!!!! How do I Re-Register my Equipment????? This is nuts! I cannot get to the download or anything and I need that urgent.
I am logged in but nowhere does it say ADD Existing Equipment or such.
Do you understand now what I am asking?
Thanks
If it's runs good Tune it
You add your devices under where it says My devices
https://www.hptuners.com/my-account/hpt-mydevices-endpoint/
It doesn't have to be perfect, it just needs to be done in two weeks...
A wise man once said "google it"
Sorry, I got a little flustered cause I have a customer waiting. I do see that now.
Thanks for the help!!
One more question. How do I add Credits? I only see the New Interface that comes with 2 Universal credits.
Last edited by Rally1969; 10-22-2018 at 02:08 PM.
If it's runs good Tune it