VCM Editor Fails to Read Vehicle

[GudLak]

Car is a 2017 CTS-V. Fully stock with stock tune. I am attempting to read the vehicle so I have a file of the stock tune and it's failing to read the car. I have 8 credits available. Any help would be appreciated.

Thanks,

[8pack]

I am in the same boat with my 2013 Jeep. I just purchase my MPVI2 and hooked it up the first time to read the file. It failed to read just like yours but I also got "Controller unlocker: x35 invalid key" code. I didnt mean to highjack your thread but maybe someone can help both of us.

[Bill@HPTuners]

Car is a 2017 CTS-V. Fully stock with stock tune. I am attempting to read the vehicle so I have a file of the stock tune and it's failing to read the car. I have 8 credits available. Any help would be appreciated.

Thanks,

The message is pretty much self explanatory. Wait 15 minutes try again.

[GudLak]

The message is pretty much self explanatory. Wait 15 minutes try again.

Bill,
Is this something internet/connection related since it says "web service" in the reason? A function (controller unlocker) being requested via the internet connection?
Thanks for the response, just want to make sure something isn't wrong on my end.
Thanks,

[Bill@HPTuners]

Bill,
Is this something internet/connection related since it says "web service" in the reason? A function (controller unlocker) being requested via the internet connection?
Thanks for the response, just want to make sure something isn't wrong on my end.
Thanks,

Absolutely, you need an internet connection to read these vehicles.

[GudLak]

Absolutely, you need an internet connection to read these vehicles.

Thanks Bill. I was connected to the internet when I was trying to read the vehicle. I will try again later and see what happens.

[Bill@HPTuners]

BTW this is covered in our gen 5 section sticky https://forum.hptuners.com/showthrea...nt-Information

[THINK]

i need help pleaseeeeee IMG_5479 (1).jpg

[Bill@HPTuners]

i need help pleaseeeeee IMG_5479 (1).jpg

replace the ecm with one that hasn't been tunerlocked.

[THINK]

i do its not working

[Bill@HPTuners]

i do its not working

During the unlock step of a read or write of a GM controller, we may see an "x35 Invalid Key" error followed by an "x36 Exceeded Number of Attempts" error. When we see these errors on a GM vehicle the module in question is tunerlocked and will not be read or write-able.