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Thread: Help with old software removal

  1. #1
    Potential Tuner
    Join Date
    Jan 2010
    Posts
    6

    Help with old software removal

    I have an old Demo version (2.24.954) of VCM Editor installed. I recently purchased the MPVI2 and not able to install the new software. I receive an error stating "VCM Suite.msi" cannot be found. "The older version of VCM Suite cannot be removed. Contact your technical support group"

  2. #2
    Tuning Addict 5FDP's Avatar
    Join Date
    May 2012
    Location
    Rogers, MN
    Posts
    13,533
    Go into your hard drive through the computers menu and find anything HP Tuners related and just delete all the files. Then you can likely install the new version of the software so you can start fresh with the newest 4.2.
    2016 Silverado CCSB 5.3/6L80e, not as slow but still heavy.

    If you don't post your tune and logs when you have questions you aren't helping yourself.

  3. #3
    Potential Tuner
    Join Date
    Jan 2010
    Posts
    6
    I tried going to the uninstall programs and get the same message, "cannot be removed"

  4. #4
    Advanced Tuner
    Join Date
    Feb 2006
    Location
    PAC NWest
    Posts
    395
    If it were me, I'd go to this location on your hard drive.

    C:\Program Files (x86)\HP Tuners\VCM Suite

    And delete it.

  5. #5
    Advanced Tuner
    Join Date
    Jul 2018
    Location
    Texas
    Posts
    214
    Also c:\documents\hp tuners and delete
    Last edited by DGS; 01-13-2019 at 07:36 PM.