has anyone ever had any success getting someone from hptuners on the phone? ive been going in circles with pete for atleast a week now and the one email response a day is dragging this problem way out. i think it could be resolved much faster over the phone as it seems day to day pete doesnt remember my original issue and keeps telling me to do the same things over and over. im an hptuners user for 8yrs from mpvi to mpvi2 i think i know how to use it IF THE HARDWARE WORKS. 4 laptops, 3 different operating systems, 3 different vehicles & a benchtop setup, countless usb a to usb c cables....all of which have read and written tunes before. i'm gonna go out on a limb and say my pc's/vehicles/windows versions are NOT THE PROBLEM.
first service request #:53982
second service request 3: 54881
my phone numbers are listed in both requests, all i ask is someone to call me so we can talk for 5-10min about the issue and hopefully resolve it today! thank you