I have same problem - tried it and still won’t see it
I sent in the unit and says it fine -and tested it
Got unit back and same thing
Just tried start up options and no luck
Says usb device not recognized
#187721]: MPVI2 2055776181 RMA 187721
Last edited by paulsmithsr; 10-15-2019 at 10:53 PM.
I?m still waiting for someone kinda give some ideas to try, no answer and any of my posts..... supposed to be support.... still waiting
Had IT from hp tuners and it still not fixed. - I have tried 3 different. Computer and have sent in unit to hp tuners
And sent computer to HP to get redone - wasted a lot of time and money now
Just want a new replacement unit and will get another brand new computer
To start fresh
Please help Hp mpvi 12 pro not working as intended
ok well finaly fixed it ---- deleted all files from hp tuners and started fresh redownload program also noticed my windows was not active -reactivated it and
now it seems to work it now see the mpvi 2 -haven't tried to tune car yet but that how i fixed it so far to get it to recognize the unit