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Thread: VCM Suite Locks up after full ECM read complete Help?

  1. #1
    Potential Tuner
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    VCM Suite Locks up after full ECM read complete Help?



    Just got the MPVI2 and I can connect to my ECM. I can click gather and it gives me the basic info but when I click "read" it goes thru the process then when it says completed the software is locked up I just get a windows dining sound when ever I click in the VCM software. I actually have to go into task manager and kill the VCM process to close it.

    I have not bought the credits to unlock the ECM yet. Do I need to do this just to get a full detailed read of the ECM?

    This is trying to read a 2000 Chevy Silverado 2500 6.0 (LQ4) 4wd

    Any ideas before I go any further?

    Windows 7 64 specs
    ------------------
    System Information
    ------------------
    Time of this report: 3/28/2019, 18:09:37
    Machine name: ICEHAMMER
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
    Language: English (Regional Setting: English)
    System Manufacturer: MSI
    System Model: MS-7969
    BIOS: BIOS Date: 01/11/16 16:24:52 Ver: V1.20
    Processor: AMD A10-7860K Radeon R7, 12 Compute Cores 4C+8G (4 CPUs), ~4.2GHz
    Memory: 8192MB RAM
    Available OS Memory: 7128MB RAM
    Page File: 5425MB used, 8827MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 7700 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x683F)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_683F&SUBSYS_E2131092&REV_00
    Display Memory: 213 MB
    Dedicated Memory: 1002 MB
    Shared Memory: 3307 MB
    Current Mode: 1680 x 1050 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SyncMaster
    Monitor Id: SAM027F
    Native Mode: 1680 x 1050(p) (59.883Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll ,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,a tidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx3 2,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 25.20.15027.1003 (English)
    Driver Version: 25.20.15027.1003
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 3/2/2019 14:28:34, 1932968 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2B7F-11CF-C970-A0F8BBC2D435}
    Vendor ID: 0x1002
    Device ID: 0x683F
    SubSys ID: 0xE2131092
    Revision ID: 0x0000
    Driver Strong Name: oem31.inf:ATI.Mfg.NTamd64.6.1.1:ati2mtag_R575A:25. 20.15027.1003ci\ven_1002&dev_683f
    Rank Of Driver: 00E62001
    Video Accel:
    Deinterlace Caps: n/a
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462F969& REV_1003
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.8581 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 11/29/2018 04:46:08, 6486608 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC534
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC534
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC534
    FF Driver: n/a

    Device Name: USB Receiver
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC534
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1022, 0x7807
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    |
    +-+ Microsoft USB IntelliMouse Optical
    | | Vendor/Product ID: 0x045E, 0x0039
    | | Location: Port_#0004.Hub_#0001
    | | Matching Device ID: usb\vid_045e&pid_0039
    | | Service: HidUsb
    | |
    | +-+ Microsoft USB IntelliMouse Optical
    | | | Vendor/Product ID: 0x045E, 0x0039
    | | | Matching Device ID: hid\vid_045e&pid_0039
    | | | Service: mouhid
    Last edited by Ramjet762; 03-29-2019 at 09:11 AM.

  2. #2
    Advanced Tuner Dr. Nopps's Avatar
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    Believe it ir not, I think you may have left out some info. What is the year, make, model of the vehicle?

  3. #3
    Potential Tuner
    Join Date
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    Quote Originally Posted by Dr. Nopps View Post
    Believe it ir not, I think you may have left out some info. What is the year, make, model of the vehicle?
    Yeah I suppose that might help wouldnt it!

    2000 Chevy Silverado 2500 6.0 (LQ4) 4wd

  4. #4
    Potential Tuner
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    Turns out it was an issue with my windows PC. some sort of update is probably needed because it works fine on my laptop which is the more important one ways.

  5. #5
    HP Tuners Owner Keith@HPTuners's Avatar
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    The save dialog box is probably hidden.

    Use Alt+Tab to cycle through the windows and you should be able to find it.
    We got this guy Not Sure, ...