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Thread: mpvi2 please connect interface. wont sync

  1. #1
    Potential Tuner
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    Jul 2017
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    mpvi2 please connect interface. wont sync

    just got new mpvi2 in the mail. went to rysnc and register. Installed lastest vcm suite and mpvi2 device drivers. Plugged in mpvi2 to the usb. Opened editor and went to help/resync interface. Says please connect an mpvi interface. Any advice?

  2. #2
    Tuner in Training
    Join Date
    Jan 2019
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    14
    Try a new cable or different USB port on the computer. Are you getting lights on the MPVI2?

  3. #3
    Potential Tuner
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    Jul 2017
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    yes. lights up red. on both ports. i can access the ( f drive ). as it comes up on my laptop. Mpvi 1 work perfect last week. Just did the upgrade to mpvi 2

  4. #4
    HP Tuners Support
    (foff667)
    Bill@HPTuners's Avatar
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    Quote Originally Posted by Nova030 View Post
    yes. lights up red. on both ports. i can access the ( f drive ). as it comes up on my laptop. Mpvi 1 work perfect last week. Just did the upgrade to mpvi 2
    What is your support ticket number?
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"

  5. #5
    Potential Tuner
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    Jul 2017
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    I got it to sync bill. It wasnt there last night. Tried it 30 times. Did the same thing tonight and no problem.

  6. #6
    Tuner in Training
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    Try this:
    1. Go to Device Manager at your PC
    2. Update all USB Drivers/Ports "Manually"
    3. Restart your PC

  7. #7
    Quote Originally Posted by DXB_Tuner View Post
    Try this:
    1. Go to Device Manager at your PC
    2. Update all USB Drivers/Ports "Manually"
    3. Restart your PC
    not working...just says "the correct driver is already installed"

  8. #8
    Potential Tuner
    Join Date
    May 2019
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    1
    any luck? mine is doing the exact same thing.