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Thread: What happened to my account??

  1. #1
    Potential Tuner
    Join Date
    Nov 2016

    What happened to my account??

    When I try to access my account (not the forum, my suite account), using either of my two active email accounts, interface ID, or my username here, I get Invalid username or email. I try to reset my password (that I know is correct already), and I get the same message!! I haven't logged in for probably over a year, and the entire site layout has changed since I last logged in.. What happened? Was there some account migration that I missed?? I'm still using V3.6 and want to install the latest version, but I'm unable to access my license keys because of this.

    Nevermind. Ended up just creating a new account with the old keys.
    Last edited by AK49BWL; 04-07-2019 at 04:08 PM.

  2. #2
    Potential Tuner
    Join Date
    Nov 2015
    I assume there is a sticky about this? I have the same question.

  3. #3
    HP Tuners Support
    Bill@HPTuners's Avatar
    Join Date
    Jun 2004
    Hailing from Parts Unknown
    new website has been up for about a year now, you will need to register on the new website if you have not already done so.
    It doesn't have to be perfect, it just needs to be done in two weeks...

    A wise man once said "google it"